Client Services Host – Barbershop (Weekend & Evening Shifts)

Floyd's 99 Barbershop; Merrifield (VA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Employee assistance program

Growth opportunities

Fun and relaxed environment

Nationwide locations

Job summary

Floyd's 99 Barbershop in Fairfax, VA is hiring a full-time Client Services Host to keep our busy shop running smoothly. We offer competitive pay of $16.00/hour and a benefits package for full-time teammates.

The role requires weekend and evening availability, a friendly, professional demeanor, and the ability to answer calls, schedule treatments, provide cost estimates, upsell services, and help with general cleaning. Join a fast-paced team that values growth and a positive culture.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty.
• Experience in a fast-paced environment.
• Excellent collaboration and communication skills, over phone and in person.
• Commitment to helping others and teamwork.
• Organizational skills, attention to detail, and time management.
• Ability to maintain confidentiality.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Answer phone calls, schedule treatments, and respond to questions.
• Promote our extensive range of services and upsell treatments or products when possible.
• Provide cost estimates and wait times before scheduling an appointment.
• Help with general cleaning to keep our retail space looking great.

Skills

Customer service

Fast-paced environment

Phone & in-person communication

Collaboration

Team player

Time management

Confidentiality

Job description

Floyd's 99 Barbershop in Fairfax, VA is hiring a full-time Client Services Host to keep our busy shop running smoothly. We offer competitive pay of $16.00/hour and a benefits package for full-time teammates.

The role requires weekend and evening availability, a friendly, professional demeanor, and the ability to answer calls, schedule treatments, provide cost estimates, upsell services, and help with general cleaning. Join a fast-paced team that values growth and a positive culture.