Client Services & Front Desk Coordinator

Mountainside Treatment Center; New York (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Paid holidays

401(k) with employer matching

Wellness reimbursement

Job summary

Mountainside Treatment Center is seeking a Receptionist for Outpatient Services to maintain an organized, client-friendly front desk and support staff with administrative tasks. The role includes scheduling, billing entries, and ensuring confidentiality in daily operations.

The position requires strong computer skills, excellent communication, and the ability to work both independently and with the team. Compensation offers a base hourly rate with comprehensive benefits and PTO in a fast-paced

Qualifications

• Notary Public in NY - Preferred.
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Responsibilities

• Greet clients entering and exiting and sign in/out for safety.
• Ensure visitors sign confidentiality forms and required docs.
• Answer phones per script with confidentiality rules.
• Prepare welcome materials for admissions.
• Assist in scheduling client appointments.
• Prepare materials for clinical, recovery, and community events.
• Maintain UTox schedule and supplies per waiver guidelines.
• Receive deliveries and forward mail to appropriate parties.
• Process co-payments and enter financial data.
• Update appointment statuses daily and coordinate follow-ups.
• Provide reminders via calls/texts to clients.
• Support clerical tasks and data entry as needed.
• Ensure client accounts are up to date and payments recorded.

Skills

Communication skills

Organization

Time management

Problem solving

Proactive

Independent work

Cultural competency

Education

Notary Public in NY (Preferred)

High School Diploma or Equivalent

Tools

Microsoft Office

Adobe

Internet applications

Job description

Mountainside Treatment Center is seeking a Receptionist for Outpatient Services to maintain an organized, client-friendly front desk and support staff with administrative tasks. The role includes scheduling, billing entries, and ensuring confidentiality in daily operations.

The position requires strong computer skills, excellent communication, and the ability to work both independently and with the team. Compensation offers a base hourly rate with comprehensive benefits and PTO in a fast-paced