Client Services Coordinator - Front Desk & Admin

Centennial Mental Health Center Incorporated; Fort Morgan (CO); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Centennial Mental Health Center Incorporated is seeking an Office Assistant at multiple levels to greet clients, manage check-ins, and support front desk operations. Responsibilities include scheduling, directing inquiries, processing payments, and enabling a smooth patient flow across service lines.

The role emphasizes teamwork, accuracy in records, and professional communication in person or by phone within a dynamic clinic environment.

Qualifications

• Ability to prioritize work and manage time effectively and independently.
• Intermediate use of Microsoft Word, Excel and Outlook.
• Ability to communicate professionally in person and on the phone.
• Understanding of electronic systems, prior EHR experience preferable.
• Ability to adjust to new situations encountered daily.
• Ability to maintain constructive working relationships with colleagues.
• Ability to manage various tasks and duties simultaneously.

Responsibilities

• Desire to assist clients arriving by phone or in person.
• Greet clients in a pleasant, professional manner.
• Check in clients per protocol for single service line.
• Record arrival times and monitor waiting area.
• Direct clients to Billing for financial questions.
• Schedule client appointments and manage referrals.
• Support care team education on roles and policies.
• Handle cash/credit payments and deposits per policy.

Skills

Prioritize & time mgmt

MS Office (Word/Excel/Outlook)

Professional communication

EHR experience

Adaptability

Interpersonal skills

Multi-tasking

Education

High school diploma or GED

QMAP Certification within 90 days

Job description

Centennial Mental Health Center Incorporated is seeking an Office Assistant at multiple levels to greet clients, manage check-ins, and support front desk operations. Responsibilities include scheduling, directing inquiries, processing payments, and enabling a smooth patient flow across service lines.

The role emphasizes teamwork, accuracy in records, and professional communication in person or by phone within a dynamic clinic environment.