Client Services & Front Desk Specialist

Centennial Mental Health Center Incorporated; Burlington (CO); On-site; USD 32,000 - 42,000; Full time

Job summary

Centennial Mental Health Center Incorporated seeks an Office Assistant to be the welcoming face of our clinics. You will greet clients, manage check-ins, schedule appointments, verify insurance and payments, and support administrative workflows across multiple service lines including medical, substance use disorder, and mental health programs.

The role requires strong communication, organizational skills, and the ability to work independently or in a team, with familiarity in EHR systems and

Qualifications

• High school diploma or GED; QMAP certification within 90 days of hire.
• 2+ years of experience in a public office setting preferred.
• Ability to prioritize work and manage time effectively.
• Intermediate MS Word, Excel, and Outlook; experience with electronic systems (EHR) preferred.

Responsibilities

• Greet clients face to face or on the phone in a pleasant, professional manner.
• Complete client check-in per protocol for the service line.
• Record appointment times and assist with scheduling and payments.
• Direct clients to Billing for financial questions and assist with deposits.
• Respond to requests from clinics and partner organizations; manage emails and EHR tasks.

Skills

Prioritization

Communication skills

Microsoft Word

Microsoft Excel

Outlook

EHR systems

Education

High school diploma or GED

QMAP Certification (within 90 days)

Tools

EHR platforms

Job description

Centennial Mental Health Center Incorporated seeks an Office Assistant to be the welcoming face of our clinics. You will greet clients, manage check-ins, schedule appointments, verify insurance and payments, and support administrative workflows across multiple service lines including medical, substance use disorder, and mental health programs.

The role requires strong communication, organizational skills, and the ability to work independently or in a team, with familiarity in EHR systems and