Client Services Coordinator - Onsite in SF, Growth Path

Ascend Talent Solutions; San Francisco (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Networking technology client in San Francisco's Financial District is seeking a Service Coordinator to handle client requests, schedule jobs, and create service tickets onsite.

This role involves daily interaction with staff across departments and with customers to understand workflows and ensure smooth operations.

Ideal candidates have 1–2 years in customer-facing roles, strong English communication, and excellent computer/organizational skills; onsite with growth opportunities.

Qualifications

• 1-2+ years in a customer-facing role.
• Excellent written and verbal English skills.
• Top-notch computer and organizational skills.

Responsibilities

• Screen and vet riser access and document service requests.
• Entry of customer and contact information.
• Outbound communication with clients to obtain updated information.
• Development of best practice and procedures documentation.
• General support for our Cabling and Networking departments.
• Collaboration with team members to facilitate project scheduling and coordination.

Skills

Customer-facing

English proficiency

Data entry

Organization

Communication

Tools

Microsoft Office

CRM software

Ticketing systems

Job description

Networking technology client in San Francisco's Financial District is seeking a Service Coordinator to handle client requests, schedule jobs, and create service tickets onsite.

This role involves daily interaction with staff across departments and with customers to understand workflows and ensure smooth operations.

Ideal candidates have 1–2 years in customer-facing roles, strong English communication, and excellent computer/organizational skills; onsite with growth opportunities.