Client-Facing Service Coordinator

Unlimited Technology, Inc.; Sunnyvale (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Unlimited Technology, Inc. is looking for a Service Coordinator in Sunnyvale, California. This role involves handling administrative functions related to service customers, ensuring timely resolution of service tickets, and providing outstanding customer service.

The ideal candidate should have a high school diploma or associate degree, excellent communication skills, and a strong work ethic. Responsibilities include facilitating customer interactions, resolving complaints, and improving service functions.

Qualifications

• At least 1–2 years experience in administrative support.
• Excellent negotiation and communication skills (verbal and written).
• Strong work ethic and teamwork skills.

Responsibilities

• Interface with customers and technical staff to handle service functions.
• Provide outstanding customer service to improve satisfaction.
• Resolve customer complaints and service tickets.

Skills

Customer service

Communication skills

Organizational skills

Proficient in Word and Excel

Education

High school diploma or associate’s degree in finance and/or accounting

Job description

Unlimited Technology, Inc. is looking for a Service Coordinator in Sunnyvale, California. This role involves handling administrative functions related to service customers, ensuring timely resolution of service tickets, and providing outstanding customer service.

The ideal candidate should have a high school diploma or associate degree, excellent communication skills, and a strong work ethic. Responsibilities include facilitating customer interactions, resolving complaints, and improving service functions.