Client Services Clerk - Front Desk, Intake & Referrals

The Salvation Army Southern California; Renton (WA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid vacation

Paid holidays

Parental leave

Sick leave

Job summary

The Salvation Army Southern California is seeking a Social Service Clerk in Renton, WA to greet clients, handle intake, and maintain records. The role includes supporting the food bank and coordinating volunteers, while ensuring a welcoming, organized environment for clients.

The position is full-time, non-exempt, requiring a high school diploma and strong communication, organization, and data-entry skills. Proficiency in Microsoft Office and client databases is preferred.

Qualifications

• High School Diploma or equivalent. Clerical and office work experience preferred.
• Good communication, organization, and attention to detail are essential.
• Ability to work in a multicultural environment and maintain confidentiality.

Responsibilities

• Greet clients and serve as the first point of contact.
• Maintain professionalism, respect, and helpful attitude in client interactions.
• Open the lobby at 9:00 AM and close at 4:00 PM, keeping the area organized.

Skills

Client communication

Multicultural teamwork

Organizational skills

Confidentiality

Telephone etiquette

Data entry

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel)

Client database systems

Job description

The Salvation Army Southern California is seeking a Social Service Clerk in Renton, WA to greet clients, handle intake, and maintain records. The role includes supporting the food bank and coordinating volunteers, while ensuring a welcoming, organized environment for clients.

The position is full-time, non-exempt, requiring a high school diploma and strong communication, organization, and data-entry skills. Proficiency in Microsoft Office and client databases is preferred.