Front Desk & Client Services Clerk (Social Services)

The-Salvation-Arm; Renton (WA); On-site; USD 38,000 - 46,000; Full time

Job summary

The Salvation Army in Renton, WA is seeking a Regular-Full Time/Non-Exempt Social Services front desk assistant. You will greet clients, manage intake and referrals, maintain records, and support food bank operations in a client-facing role.

This position emphasizes professionalism, confidentiality, and teamwork within a Multicultural environment, with standard office software skills required and a commitment to service delivery.

Qualifications

• High School Diploma or equivalent.
• Clerical and office work experience preferred.

Responsibilities

• Greet all clients and serve as the first point of contact.
• Maintain professionalism, respect, empathy, and helpful attitudes.
• Open the gates and lobby at 9:00 AM; keep the office organized.
• Close the gates at 4:00 PM; keep lobby tidy for next day.
• Maintain and update client assistance resources and bulletin board.
• Answer calls, check messages, and return inquiries the same day.

Skills

Communication

Organizational skills

Teamwork

Customer service mindset

Confidentiality

Filing & recordkeeping

MS Office (Word & Excel)

Education

High School Diploma or equivalent

Tools

Client database systems

Job description

The Salvation Army in Renton, WA is seeking a Regular-Full Time/Non-Exempt Social Services front desk assistant. You will greet clients, manage intake and referrals, maintain records, and support food bank operations in a client-facing role.

This position emphasizes professionalism, confidentiality, and teamwork within a Multicultural environment, with standard office software skills required and a commitment to service delivery.