Community Services Assistant - Part-Time

The Salvation Army Southern CA Division; San Diego (CA); On-site; USD 23,000 - 32,000; Part time

Job summary

The Salvation Army Southern California Division is seeking a Client Services Assistant to support scholarship processing, emergency services, and social service programming. The role involves customer service at the front window, intake screening, and follow-up with clients, plus food pantry support and seasonal event coordination.

Working 20 hours weekly, 12:30–4:30pm, Monday through Friday, you will answer calls, handle cash, maintain records, and assist with administrative tasks while

Qualifications

• Minimum 3–5 years of experience in a social service, customer service or administrative setting.
• Minimum high school graduate or equivalent; BA degree preferred.
• Ability to read, write, and communicate well in English; bilingual English/Spanish highly preferred.
• Must maintain a valid California Driver’s License.
• Must complete The Salvation Army’s Fleet Safety Program and pass annual recertification.

Responsibilities

• Maintain detailed client records in compliance with Salvation Army policies.
• Assist with emergency services, case management and eligibility screening.
• Assist with enrollment and programming of seasonal events (Back to School, Thanksgiving, Christmas).
• Process payments for scholarships and track scholarship data.
• Follow up with clients and assist Food Pantry operations.
• Assist with food distribution and CalFresh applications.
• Coordinate with volunteers and donors; manage donations inventory.
• Provide administrative support to the Director; in-person screening and enrollment.

Skills

Organizational skills

Communication skills

Bilingual English/Spanish

Diversity experience

Professional presentation

Education

High School diploma or equivalent

BA degree preferred

Tools

MS Word

Excel

Publisher

PowerPoint

Outlook

WellSky

DAR

Traction Rec

Job description

The Salvation Army Southern California Division is seeking a Client Services Assistant to support scholarship processing, emergency services, and social service programming. The role involves customer service at the front window, intake screening, and follow-up with clients, plus food pantry support and seasonal event coordination.

Working 20 hours weekly, 12:30–4:30pm, Monday through Friday, you will answer calls, handle cash, maintain records, and assist with administrative tasks while