Client Services & Check-In Specialist

CommQuest Services Inc; Canton (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Generous time off, including Mental Health days

10 paid holidays annually

Retirement plan with company match

Medical, Dental, and Vision plans

Job summary

CommQuest Services Inc in Canton, OH is seeking a Full-time Administrative Engagement Specialist for our Psychiatric Outpatient office. This role involves smooth client check-ins, managing registrations, and collaborating with staff. Strong organizational and communication skills are essential.

The position also includes eligibility checks, collecting payments, and participation in training. Benefit offerings include generous time off, retirement plans, and health benefits.

Qualifications

• Minimum of a High School Diploma or GED equivalent is required.
• Must have the ability to manage a multi-line phone system maintaining a professional demeanor.
• Previous experience with NextGen and/or other Electronic Health Records is preferred.

Responsibilities

• Greet clients warmly and ensure a welcoming environment.
• Collect co-pays and inform clients about their financial responsibilities.
• Input and update client information accurately in the EHR system.

Skills

Organizational skills

Communication skills

Intermediate computer skills

Ability to manage multi-line phone system

Education

High School Diploma or GED

Tools

MS Office

NextGen and/or other EHR systems

Job description

CommQuest Services Inc in Canton, OH is seeking a Full-time Administrative Engagement Specialist for our Psychiatric Outpatient office. This role involves smooth client check-ins, managing registrations, and collaborating with staff. Strong organizational and communication skills are essential.

The position also includes eligibility checks, collecting payments, and participation in training. Benefit offerings include generous time off, retirement plans, and health benefits.