Client Service Associate: Tax Training & Growth Path

Jackson Hewitt Tax Service Inc.; Sevierville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Opportunities for advancement within,

Free tax preparation training

Free continuing tax education

Discounted Tax Preparation on your tax

Job summary

Jackson Hewitt Tax Service Inc. is seeking a friendly Client Service Associate to greet clients, confirm appointments, and support a positive client experience across offices. Training is provided, and there is potential for advancement within the organization.

These in-person seasonal positions offer flexible scheduling with opportunities to grow into tax professional roles, and training in tax preparation and continuing education is provided.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and troubleshooting ability.
• Customer service or sales experience preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and act as the friendly face for the office.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Excellent communication

Interpersonal skills

Retail experience

Basic computer skills

Customer service experience

Job description

Jackson Hewitt Tax Service Inc. is seeking a friendly Client Service Associate to greet clients, confirm appointments, and support a positive client experience across offices. Training is provided, and there is potential for advancement within the organization.

These in-person seasonal positions offer flexible scheduling with opportunities to grow into tax professional roles, and training in tax preparation and continuing education is provided.