Client Services Associate — Growth & Flexible Schedule

Jackson Hewitt - 1766; Somerset (KY); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Hourly pay

Bonus package

Flexible schedule

401(k) matching

Identity Theft Protection

Discount program

Earned Wage Access

Training & development

Free tax training

Job summary

Jackson Hewitt - 1766 in Somerset, KY is hiring a Client Service Associate to greet clients, schedule and confirm appointments, and provide essential support in a welcoming, customer‑service oriented environment.

You will engage with clients, help with marketing materials, follow up with prospects, and keep clients engaged during wait times; a flexible schedule, training, and advancement opportunities are offered.

Qualifications

• Excellent communication and interpersonal skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and trouble-shooting ability.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Support tax professionals as needed.

Skills

Strong interpersonal skills

Excellent communication skills

Experience in fast-paced retail

Basic computer proficiency

Job description

Jackson Hewitt - 1766 in Somerset, KY is hiring a Client Service Associate to greet clients, schedule and confirm appointments, and provide essential support in a welcoming, customer‑service oriented environment.

You will engage with clients, help with marketing materials, follow up with prospects, and keep clients engaged during wait times; a flexible schedule, training, and advancement opportunities are offered.