Client Services Associate — Flexible Hours & Benefits

Gallagher; Ocala (FL); On-site; Confidential; Full time

Benefits offered by this job

Medical/dental/vision plans

Life and accident insurance

401(K) and Roth options

Tax-advantaged accounts (HSA, FSA)

Educational expense reimbursement

Paid parental leave

Flexible work hours

Training programs

Gallagher Thrive program

Job summary

Gallagher Benefit Services in the United States is seeking a detail-oriented administrative support specialist to help the branch stay organized and responsive. You will assist with day-to-day workflow, manage client needs, and ensure data, documents, and timelines are accurate.

This role emphasizes strong communication, reliable follow-through, and the ability to handle multiple tasks while meeting deadlines.

Qualifications

• High School diploma or equivalent plus 1 year of directly applicable experience.
• Proficiency in Microsoft Office and basic math skills.
• Associate’s degree, professional certification, or equivalent training and experience preferred.
• Previous experience managing client relationships.

Responsibilities

• Help the branch stay organized and responsive by supporting day-to-day workflow and routine client needs.
• Use the right tools, follow process steps, and keep data, documents, and timelines on track.
• Help production and client service colleagues by taking on tasks that make service smoother for clients.
• Keep track of details and follow steps carefully.
• Support clients and colleagues by phone, email, and written updates.

Skills

Microsoft Office

Basic math

Communication skills

Time management

Education

High School diploma or equivalent

Associate’s degree or professional certification

Job description

Gallagher Benefit Services in the United States is seeking a detail-oriented administrative support specialist to help the branch stay organized and responsive. You will assist with day-to-day workflow, manage client needs, and ensure data, documents, and timelines are accurate.

This role emphasizes strong communication, reliable follow-through, and the ability to handle multiple tasks while meeting deadlines.