Client Services Associate

BAYADA Home Health Care; Willow Grove (PA); On-site; USD 42,000 - 54,000; Full time

Job summary

BAYADA Home Health Care is seeking a Client Services Associate for our Willow Grove, PA Pediatrics office. This on-site role is Monday–Friday, 8:30am–5pm and focuses on learning, growth, and building a career in healthcare leadership.

You will gain hands-on experience across client services, scheduling, and office operations while supporting field staff and clients. This position offers mentorship and room to advance into a leadership path.

Qualifications

• Bachelor's degree required.
• Customer service experience preferred.
• Strong interpersonal, organizational, and communication skills.
• Demonstrated ability to achieve goals and build professional relationships.
• A growth mindset and genuine interest in developing a career in healthcare leadership.
• Ambition, initiative, and willingness to learn and take on new challenges.
• Proficiency with Microsoft Office and strong computer/data entry skills.
• Comfortable with phone communication and relationship-building outreach.

Responsibilities

• Coordinate and assist with client services, scheduling, and staffing needs.
• Support field staff in delivering high-quality home health services.
• Gain exposure to day-to-day office operations and healthcare management.
• Build strong relationships with clients, families, and field employees.
• Support employee engagement, recognition, and retention initiatives.
• Assist with administrative responsibilities, documentation, and data entry.
• Take on new responsibilities and develop leadership skills as you grow in the role.

Skills

Interpersonal skills

Organizational skills

Communication skills

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Client Services Associate

BAYADA Home Health Care has an immediate opening for a Client Services Associate in our Willow Grove, PA Pediatrics office. This is an on-site Monday–Friday, 8:30am–5pm opportunity designed for someone who is motivated to learn, grow, and build a career in healthcare leadership.

Build Your Career at BAYADA

The Client Services Associate role is more than a starting position — it’s an opportunity to gain hands‑on experience, learn the business, and prepare for your next step. Through mentorship, training, and exposure to multiple areas of office operations, you’ll develop skills in client services, scheduling, staffing, employee engagement, and team management.

As you grow in the role, you’ll have opportunities to take on increasing responsibility and advance your career within BAYADA, including potential progression into a Client Services Manager position.

What You’ll Do

• Coordinate and assist with client services, scheduling, and staffing needs
• Support field staff in delivering high-quality home health services
• Gain exposure to day-to-day office operations and healthcare management
• Build strong relationships with clients, families, and field employees
• Support employee engagement, recognition, and retention initiatives
• Assist with administrative responsibilities, documentation, and data entry
• Take on new responsibilities and develop leadership skills as you grow in the role

What We’re Looking For

• Bachelor’s degree required
• Customer service experience preferred
• Strong interpersonal, organizational, and communication skills
• Demonstrated ability to achieve goals and build professional relationships
• A growth mindset and genuine interest in developing a career in healthcare leadership
• Ambition, initiative, and willingness to learn and take on new challenges
• Proficiency with Microsoft Office and strong computer/data entry skills
• Comfortable with phone communication and relationship‑building outreach

Why Join BAYADA?

At BAYADA, we believe in investing in our people and creating opportunities to grow. You’ll receive hands‑on training, mentorship, and opportunities to expand your skills while working alongside an experienced team.

BAYADA offers:

• Career growth and professional development opportunities
• Paid holidays, vacation, and sick time
• Medical, dental, and vision insurance
• Employer‑paid life insurance
• 401(k) with company match
• Direct deposit
• Employee Assistance Program (EAP)

Ready to take the first step toward a career in healthcare leadership? Join BAYADA and grow with us.

#LI-RX

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.