Client Services Associate

BAYADA Home Health Care; Newtown Square (Delaware County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid holidays, vacation, and sick time

Medical, dental, and vision insurance

Employer-paid life insurance

401(k) with company match

Career growth and development opportunities

Job summary

BAYADA Home Health Care is seeking a motivated Client Services Associate for its Newtown Square, PA office. This full-time role involves coordinating client services and supporting field staff in delivering quality care. Ideal candidates are driven professionals with customer service experience and the ambition to grow within this fast-paced environment.

BAYADA offers a comprehensive benefits package, including paid time off, medical insurance, and career development opportunities. Join our team to make a meaningful impact in the home health care industry.

Qualifications

• Customer service experience required.
• Strong interpersonal, organizational, and communication skills are essential.
• Ambition to grow professionally and advance within the organization.

Responsibilities

• Coordinate and assist with managing client services.
• Support field staff in delivering high-quality home health services.
• Maintain accurate documentation and data entry within company systems.

Skills

Customer service experience

Strong interpersonal skills

Organizational skills

Communication skills

Proficiency with Microsoft Office

Computer/data entry skills

Education

Bachelor’s degree preferred

Job description

Client Services Associate

BAYADA Home Health Care has an immediate opening for a Client Services Associate in our Newtown Square, PA office. This position is on site Monday-Friday 8:30am-5pm.

Are you looking for an exciting opportunity in a fast-growing industry where you can make a meaningful impact while building your career? At BAYADA Home Health Care, we believe our clients and their families deserve care delivered with compassion, excellence, and reliability. We are seeking motivated, career-driven professionals who are eager to grow within a dynamic and supportive environment.

Through hands‑on experience and mentorship, Client Services Associates gain valuable exposure to all aspects of office operations, client services, scheduling, staffing, and team management—preparing them for future growth opportunities within the organization, including advancement into Client Services Manager roles.

Responsibilities

• Coordinate and assist with managing client services, scheduling, and staffing needs
• Support field staff in delivering high-quality home health services
• Assist with various administrative tasks
• Foster positive communication and engagement with field employees
• Support employee recognition and retention initiatives
• Maintain accurate documentation and data entry within company systems

Qualifications

• Bachelor’s degree preferred
• Customer service experience required
• Strong interpersonal, organizational, and communication skills
• Demonstrated ability to achieve goals and build professional relationships
• Ambition to grow professionally and advance within the organization
• Proficiency with Microsoft Office and strong computer/data entry skills
• Comfortable with phone communication and relationship‑building outreach

BAYADA Offers

BAYADA Home Health Care offers a comprehensive benefits package, including:

• Paid holidays, vacation, and sick time
• Medical, dental, and vision insurance
• Employer‑paid life insurance
• 401(k) with company match
• Direct deposit
• Employee Assistance Program (EAP)
• Career growth and development opportunities

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non‑discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.