Client Services Associate

bayada home health care; Voorhees Township (NJ); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Base salary: $45,000-$50,000

Paid holidays, vacation, and sick time

Medical, dental, and vision insurance

Employer-paid life insurance

401(k) with company match

Direct deposit

Employee Assistance Program (EAP)

Career growth and development

Job summary

BAYADA Home Health Care is seeking a on-site Client Services Associate for our Voorhees, NJ office. The role covers referral management, client services, scheduling, and staffing, with Friday-to-Mort Friday hours and a Monday–Friday schedule.

The ideal candidate will have strong customer service experience, professional relationship-building abilities, and proficiency with Microsoft Office. This position focuses on delivering high-quality home health services and administrative support.

Qualifications

• Bachelor’s degree preferred.
• Customer service experience preferred.
• Home health office experience a plus.
• Strong interpersonal, organizational, and communication skills.
• Demonstrated ability to achieve goals and build professional relationships.
• Ambition to grow professionally and advance within the organization.
• Proficiency with Microsoft Office and strong computer/data entry skills.
• Comfortable with phone communication and relationship-building outreach.

Responsibilities

• Coordinate and assist with managing client services, scheduling, and staffing needs.
• Act as the first point of contact for new referrals.
• Support field staff in delivering high-quality home health services.
• Assist with various administrative tasks.
• Foster positive communication and engagement with field employees.
• Maintain accurate documentation and data entry within company systems.

Skills

Customer service

Interpersonal skills

Communication skills

Phone outreach

Data entry

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Client Services Associate - Central Intake Team

Jefferson at Home by BAYADA Home Health Care has an immediate opening for a Client Services Associate in our Voorhees, NJ home health office. This position is on site in Voorhees, NJ Monday-Friday 8:30am-5pm.

Through hands-on experience and mentorship, Client Services Associates gain valuable exposure to all aspects of referral management, client services, scheduling and staffing - preparing them for future growth opportunities within the organization.

Responsibilities:

• Coordinate and assist with managing client services, scheduling, and staffing needs


• Act as the first point of contact for new referrals


• Support field staff in delivering high-quality home health services


• Assist with various administrative tasks


• Foster positive communication and engagement with field employees


• Maintain accurate documentation and data entry within company systems

Qualifications:

• Bachelor’s degree preferred


• Customer service experience preferred


• Home health office experience a plus


• Strong interpersonal, organizational, and communication skills


• Demonstrated ability to achieve goals and build professional relationships


• Ambition to grow professionally and advance within the organization


• Proficiency with Microsoft Office and strong computer/data entry skills


• Comfortable with phone communication and relationship-building outreach

BAYADA Offers:

Jefferson at Home by BAYADA Home Health Care offers a comprehensive benefits package, including:

• Base salary: $45,000-$50,000


• Paid holidays, vacation, and sick time


• Medical, dental, and vision insurance


• Employer-paid life insurance


• 401(k) with company match


• Direct deposit


• Employee Assistance Program (EAP)


• Career growth and development opportunities

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.