Client Services & Admin Coordinator (Tax Office)

H&R Block, Inc.; Virginia Beach (VA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Job summary

H&R Block, Inc. is seeking a friendly administrative assistant in Virginia Beach to greet clients, answer phones, and schedule appointments. You will handle data entry for client files and office reporting while maintaining a clean, organized office environment.

You will assist with filing, correspondence, faxing, and document preparation, and help with processing and reporting of daily revenue. This role requires strong customer service skills and proficiency with MS Office.

Qualifications

• High school diploma or equivalent required.
• Customer service experience is essential.
• Experience with multiple web-based applications.
• Proficient in Microsoft Office Suite.
• Strong phone skills.

Responsibilities

• Greet clients and answer phones in a friendly manner.
• Schedule appointments and manage client flow.
• Data entry for client files and office reporting.
• Maintain office cleanliness and organization with the team.
• Support filing, correspondence, and document preparation.
• Take payments and assist with daily revenue reporting.

Skills

Customer Service

Phone skills

Web-based applications

Microsoft Office Suite

Education

High school diploma or equivalent

Associate's degree (preferred)

Tools

Microsoft Office Suite

Microsoft Teams

Job description

H&R Block, Inc. is seeking a friendly administrative assistant in Virginia Beach to greet clients, answer phones, and schedule appointments. You will handle data entry for client files and office reporting while maintaining a clean, organized office environment.

You will assist with filing, correspondence, faxing, and document preparation, and help with processing and reporting of daily revenue. This role requires strong customer service skills and proficiency with MS Office.