Client Services & Accounts Assistant

NextShining; Houston (TX); On-site; USD 47,000 - 53,000; Full time

Benefits offered by this job

Competitive salary

Full-time employment

Career development opportunities

Job summary

NextShining in Houston is seeking a Service Account Assistant to provide administrative and operational support for client accounts, ensuring smooth, professional service. You will work with account reps and internal teams to coordinate requests and maintain accurate information.

This full-time role offers growth, training, and the chance to develop skills in account management, client service, and business operations within a collaborative environment.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Detail-oriented with the ability to maintain accurate records.
• Professional and customer-focused approach.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Assist with the daily management and support of client accounts.
• Respond to client questions and service requests in a professional and timely manner.
• Maintain accurate account records, documentation, and client information.
• Coordinate with internal departments to help resolve account-related requests.
• Prepare reports, documents, account updates, and other administrative materials.
• Monitor account activity and follow up on outstanding requests or documentation.
• Assist account representatives with scheduling, organization, and client communication.
• Help identify opportunities to improve the overall client service experience.

Skills

Strong communication

Organizational skills

Time management

Attention to detail

Teamwork

Tools

Microsoft Office

Job description

NextShining in Houston is seeking a Service Account Assistant to provide administrative and operational support for client accounts, ensuring smooth, professional service. You will work with account reps and internal teams to coordinate requests and maintain accurate information.

This full-time role offers growth, training, and the chance to develop skills in account management, client service, and business operations within a collaborative environment.