Client Relations & Account Liaison

NextShining; Houston (TX); On-site; USD 47,000 - 52,000; Full time

Benefits offered by this job

Professional growth opportunities

Career advancement potential

Collaborative work environment

Job summary

NextShinning is seeking an Account Manager Liaison to join our Houston team. The role acts as a vital link between clients, account management, and internal departments to maintain strong relationships and coordinate account activities.

You will help ensure client needs are addressed efficiently, communicate updates to teams, and support scheduling and documentation efforts in a fast-moving environment.

Qualifications

• Strong communication and organizational skills.
• Ability to maintain client relationships and coordinate multiple accounts.
• Proactive problem solving and professional client service approach.

Responsibilities

• Serve as primary point of communication for assigned client accounts.
• Support account managers with daily client and account coordination.
• Maintain professional and positive relationships with clients.
• Respond to client questions and help coordinate appropriate solutions.
• Communicate account updates and important information to internal teams.
• Assist with scheduling meetings, follow-ups, and account-related activities.
• Maintain accurate client records and account information.
• Monitor outstanding requests and ensure timely follow-up.
• Identify opportunities to improve the overall client experience.
• Collaborate with different departments to support client needs.
• Assist with account presentations, reports, and internal documentation.
• Help resolve account concerns while maintaining a professional approach.

Skills

Communication

Relationship building

Account coordination

Problem solving

Team collaboration

Job description

NextShinning is seeking an Account Manager Liaison to join our Houston team. The role acts as a vital link between clients, account management, and internal departments to maintain strong relationships and coordinate account activities.

You will help ensure client needs are addressed efficiently, communicate updates to teams, and support scheduling and documentation efforts in a fast-moving environment.