Client Accounts Coordinator: Growth & Impact

Alphabe Insight Inc

Kansas City (MO)

On-site

USD 49,000 - 54,000

Full time

6 days ago

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Benefits offered by this job

Competitive salary

Growth opportunities

Collaborative environment

Job summary

NextShining. is seeking a Service Account Coordinator in Kansas City, MO to coordinate between clients, internal teams and service operations.

You will manage client accounts, track requests, maintain accurate information, communicate updates, and ensure that client needs are addressed professionally and efficiently in a fast-paced environment. The ideal candidate is organized, dependable, detail-oriented, and capable of balancing multiple priorities while delivering high-quality service and

Qualifications

Excellent written and verbal communication skills.
Strong organizational and time-management abilities.
Attention to detail and accuracy.
Ability to manage multiple priorities and deadlines.

Responsibilities

Coordinate day-to-day activities for assigned client accounts.
Serve as a professional contact for clients regarding service requests.
Track requests, appointments, documentation, and follow-ups.
Communicate updates with internal departments to address client needs.
Maintain accurate and organized account records.
Provide scheduling and administrative account support.
Follow up on outstanding requests and resolve service concerns.
Provide clients with timely updates on accounts and services.
Identify opportunities to improve account organization and customer satisfaction.
Support reporting, documentation, and other operational tasks.