Account Manager Liaison

NextShining; Houston (TX); On-site; USD 47,000 - 52,000; Full time

Benefits offered by this job

Professional growth opportunities

Career advancement potential

Collaborative work environment

Job summary

NextShinning is seeking an Account Manager Liaison to join our Houston team. The role acts as a vital link between clients, account management, and internal departments to maintain strong relationships and coordinate account activities.

You will help ensure client needs are addressed efficiently, communicate updates to teams, and support scheduling and documentation efforts in a fast-moving environment.

Qualifications

• Strong communication and organizational skills.
• Ability to maintain client relationships and coordinate multiple accounts.
• Proactive problem solving and professional client service approach.

Responsibilities

• Serve as primary point of communication for assigned client accounts.
• Support account managers with daily client and account coordination.
• Maintain professional and positive relationships with clients.
• Respond to client questions and help coordinate appropriate solutions.
• Communicate account updates and important information to internal teams.
• Assist with scheduling meetings, follow-ups, and account-related activities.
• Maintain accurate client records and account information.
• Monitor outstanding requests and ensure timely follow-up.
• Identify opportunities to improve the overall client experience.
• Collaborate with different departments to support client needs.
• Assist with account presentations, reports, and internal documentation.
• Help resolve account concerns while maintaining a professional approach.

Skills

Communication

Relationship building

Account coordination

Problem solving

Team collaboration

Job description

Job Description

NextShinning is seeking a motivated and professional Account Manager Liaison to join our Houston team.

In this role, you will serve as an important connection between clients, account management teams, and internal departments. You will help maintain strong client relationships, coordinate account-related activities, assist with communication, and ensure that client needs are addressed efficiently and professionally.

This position is ideal for someone who enjoys working with people, staying organized, solving problems, and contributing to a fast-moving team environment.

Responsibilities

• Serve as a primary point of communication for assigned client accounts
• Support account managers with daily client and account coordination
• Maintain professional and positive relationships with clients
• Respond to client questions and help coordinate appropriate solutions
• Communicate account updates and important information to internal teams
• Assist with scheduling meetings, follow-ups, and account-related activities
• Maintain accurate client records and account information
• Monitor outstanding requests and ensure timely follow-up
• Identify opportunities to improve the overall client experience
• Collaborate with different departments to support client needs
• Assist with account presentations, reports, and internal documentation
• Help resolve account concerns while maintaining a professional approach

Qualifications:

Additional Information

• Competitive salary of $47,000 – $52,000 per year
• Full-time position
• Professional growth opportunities
• Career advancement potential
• Ongoing development of communication, account management, and leadership skills
• Collaborative and supportive work environment
• Opportunities to take on additional responsibilities as the company grows
• Exposure to client relationship management and business operations

Compensation:

$47,000-$47,000 per year