Client Service Team Lead

Fairygodboss; Tempe (AZ); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Equity inclusion and belonging initiatives

Career growth opportunities

Ongoing training and mentorship

Best-in-class health benefits

Mental health resources

Volunteer opportunities with paid time off

Job summary

Fairygodboss is seeking a Client Service Team Manager in Tempe, Arizona, to lead a client-focused team dedicated to resolving challenges. The ideal candidate will have strong leadership skills and a commitment to fostering an inclusive culture.

This role will involve training, mentoring, and managing escalations while collaborating with internal partners. Benefits include best-in-class health options and career growth opportunities from Day 1.

Qualifications

• Minimum five years of client-service experience.
• Minimum three years of people leadership experience.
• Experience demonstrating teamwork and organization accepted.

Responsibilities

• Lead and guide team to meet quality standards and deadlines.
• Train, mentor, and evaluate team members.
• Manage escalated client issues effectively.
• Implement strategic goals and partner with other groups.

Skills

Client-service experience

People leadership experience

Teamwork

Adaptability

Organization

Education

College degree

Job description

Fairygodboss is seeking a Client Service Team Manager in Tempe, Arizona, to lead a client-focused team dedicated to resolving challenges. The ideal candidate will have strong leadership skills and a commitment to fostering an inclusive culture.

This role will involve training, mentoring, and managing escalations while collaborating with internal partners. Benefits include best-in-class health options and career growth opportunities from Day 1.