Client Success & Talent Leadership Executive

ADP; Alpharetta (GA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Inclusive culture that values equity and belonging

Opportunities for career growth

Best-in-class benefits available from day one

Support for mental health and well-being

Job summary

Fairygodboss in Alpharetta, GA is seeking a Client Relationship Executive to lead service delivery and talent management for a dedicated team. This role requires strong leadership skills and the ability to work collaboratively with internal departments to ensure outstanding client service.

The ideal candidate will have extensive experience in account management and a solid understanding of human capital management solutions. A commitment to client satisfaction and team development is crucial.

Qualifications

• Eight years managing small to mid-size clients focused on strategic account management.
• Five years in General Management or Client Success Management.
• Comfortable with technology and software learning.

Responsibilities

• Lead service and talent management for assigned team and clients.
• Monitor client satisfaction and manage escalated issues.
• Ensure key performance indicators are met.

Skills

Client relations

Analytical skills

Project management

Presentation skills

Education

Bachelor's Degree or equivalent experience

Tools

Microsoft Office Suite

Salesforce CRM

Job description

Fairygodboss in Alpharetta, GA is seeking a Client Relationship Executive to lead service delivery and talent management for a dedicated team. This role requires strong leadership skills and the ability to work collaboratively with internal departments to ensure outstanding client service.

The ideal candidate will have extensive experience in account management and a solid understanding of human capital management solutions. A commitment to client satisfaction and team development is crucial.