Client Service Specialist — Seasonal & Scheduling Pro

H&R Block, Inc.; Fort Dodge (IA); Vor Ort; USD 17.000 - 25.000; Teilzeit

Zusammenfassung

H&R Block, Inc. in Fort Dodge, IA is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will help schedule appointments and ensure client needs are met across in-person, phone, or virtual support.

The role emphasizes fast-paced environments, strong organization, and a friendly, helpful demeanor, with flexibility to work at multiple locations as needed.

Qualifikationen

• Experience in a fast-paced customer service environment.
• Ability to multi-task and stay organized.
• Strong communication and interpersonal skills.

Aufgaben

• Answer phones and greet clients in a friendly manner.
• Match clients with the right tax professional for their needs.
• Schedule clients as requested and manage appointments.
• Ensure all client needs are met in-person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Kenntnisse

Customer service

Multi-tasking

Time management

Microsoft Office

Ausbildung

High school diploma

Tools

Microsoft Office

Jobbeschreibung

H&R Block, Inc. in Fort Dodge, IA is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will help schedule appointments and ensure client needs are met across in-person, phone, or virtual support.

The role emphasizes fast-paced environments, strong organization, and a friendly, helpful demeanor, with flexibility to work at multiple locations as needed.