Client Service Specialist - In-Person Receptionist

H&R Block, Inc.; Snyder (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Snyder, TX. You will greet clients, manage scheduling, and support daily operations alongside tax professionals in person during tax season.

The role emphasizes strong customer service, multitasking, and professional communication, with availability for evenings and weekends. This position offers in-office work with opportunities for growth within the tax office environment.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools (e.g., Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal communication

Multitasking

Organizational skills

Digital literacy

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Snyder, TX. You will greet clients, manage scheduling, and support daily operations alongside tax professionals in person during tax season.

The role emphasizes strong customer service, multitasking, and professional communication, with availability for evenings and weekends. This position offers in-office work with opportunities for growth within the tax office environment.