Client Service Specialist - Front Desk & Scheduling

H&R Block, Inc.; Wedowee (AL); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block is hiring a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. The role emphasizes friendly, personalized service and flexible scheduling.

You'll ensure client needs are met across in-person, phone, or virtual interactions while helping keep the office clean and organized and supporting teammates with a proactive attitude.

Qualifications

• Experience in fast-paced settings is required.
• Customer service background preferred.
• Ability to multi-task effectively.
• Strong organizational and time management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the appropriate tax professional.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and resource organization with the team.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organizational skills

Education

High school diploma or equivalent

Tools

MS Office

Job description

H&R Block is hiring a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. The role emphasizes friendly, personalized service and flexible scheduling.

You'll ensure client needs are met across in-person, phone, or virtual interactions while helping keep the office clean and organized and supporting teammates with a proactive attitude.