Client Service Specialist | 4-Day Week at a New Vet Clinic

Sterling Pointe Veterinary Clinic; Lincoln (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Medical, dental, and vision coverage

Paid parental leave

PTO (paid time off)

Employee pet discounts

Uniform allowance

Six paid holidays

Employee Assistance Program

Employee discount program

Job summary

Sterling Pointe Veterinary Clinic in Lincoln, CA is seeking a friendly Client Service Representative to greet clients, schedule appointments, and support both general practice and urgent care teams in our new, expanded hospital.

This full-time role features a 4-day workweek with 10-hour shifts, competitive pay of $20–$24 per hour, and comprehensive benefits, plus opportunities for professional development and growth within a caring, animal-loving workplace.

Qualifications

• Friendly, organized and compassionate approach.
• Strong customer service and communication skills.
• Accuracy and attention to detail with payments and records.
• Ability to stay calm and empathetic in a fast-paced urgent care setting.
• A passion for animals and the people who love them.
• Team-first attitude.
• Ability to stand or sit for extended periods.

Responsibilities

• Greet clients and patients warmly
• Answer phones and respond to client questions with accuracy and empathy
• Schedule appointments and manage client communications
• Check patients in and out
• Process payments and maintain accurate client records
• Support the veterinary team in delivering outstanding communication and service

Skills

Customer service

Communication skills

Compassionate approach

Job description

Sterling Pointe Veterinary Clinic in Lincoln, CA is seeking a friendly Client Service Representative to greet clients, schedule appointments, and support both general practice and urgent care teams in our new, expanded hospital.

This full-time role features a 4-day workweek with 10-hour shifts, competitive pay of $20–$24 per hour, and comprehensive benefits, plus opportunities for professional development and growth within a caring, animal-loving workplace.