Client Service & Scheduling Advisor

Bravo-Cadillac; El Paso (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Supportive environment

Career growth

Competitive pay

Training and support

Job summary

Bravo-Cadillac in El Paso, TX is seeking a customer-focused service professional to be the primary contact from initial visit through service completion. You will greet customers, present service recommendations, prepare estimates, coordinate requests, and collaborate with technicians and support staff to ensure timely, accurate work.

You will maintain records, answer questions, and follow up to build lasting relationships.

Qualifications

• Customer service experience preferred.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Greet customers warmly and listen carefully to their needs and concerns.
• Communicate service recommendations, timelines, and updates clearly and professionally.
• Prepare estimates, review work orders, and coordinate service requests accurately.
• Work closely with technical and support teams to ensure timely completion of work.
• Answer questions regarding services, pricing, and next steps in a helpful manner.
• Maintain accurate records of customer interactions, approvals, and completed services.
• Follow up with customers to confirm satisfaction and encourage long-term relationships.
• Support a smooth workflow by prioritizing tasks and managing multiple responsibilities at once.

Skills

Customer service

Communication

Organization

Multitasking

Team collaboration

Problem-solving

Professional demeanor

Tools

Scheduling tools

Office software

CRM

Job description

Bravo-Cadillac in El Paso, TX is seeking a customer-focused service professional to be the primary contact from initial visit through service completion. You will greet customers, present service recommendations, prepare estimates, coordinate requests, and collaborate with technicians and support staff to ensure timely, accurate work.

You will maintain records, answer questions, and follow up to build lasting relationships.