Client Service Representative

Meow Bark Veterinary Services, PLLC; Austin (TX); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Bonus based on performance

Free food & snacks

Opportunity for advancement

Paid time off

Wellness resources

Interact with pets

Locally-owned and independent

Job summary

A local veterinary clinic is looking for an enthusiastic Client Service Representative to join their team in Austin, Texas. This role is the first point of contact for clients and their pets, focusing on providing excellent customer service in a warm atmosphere. Responsibilities include greeting clients, checking in pets, scheduling appointments, and processing payments. The ideal candidate should possess effective communication skills, comfort working with animals, and a detail-oriented mindset. This position offers compensation of $18.00 - $20.00 per hour along with opportunities for advancement.

Qualifications

• Effective and empathetic communication with clients.
• Comfortable working with a variety of animals.
• Detail-oriented and skilled in verbal and written communication.
• Spanish-Speaking and Fear Free certification is a bonus.

Responsibilities

• Greet pet owners as they arrive.
• Check in pets for their appointments.
• Collect and confirm pet and owner information.
• Schedule, confirm, and cancel appointments.
• Process payments.
• Other administrative duties, as assigned.

Skills

Effective communication

Empathy

Detail-oriented

Spanish-speaking

Job description

Future Opening: Client Service Representative

• Bonus based on performance
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Wellness resources
• Interact with Pets
• Locally-owned and independent

Job Summary

Welcome to Meow Bark Veterinary! We are a new, locally-owned veterinary clinic dedicated to providing compassionate and high-quality care to pets and their families. We opened January 2025, and we are already growing! We look to continue to build a team that shares our passion for animals and exceptional customer service. We are seeking a warm, organized, and enthusiastic Client Service Representative to join our team. As the first point of contact for our clients and their beloved pets, you will play a crucial role in creating an inviting and efficient environment. Responsibilities include checking in pets, assisting pet owners, scheduling appointments, processing payments, and ensuring that the clinic is a welcoming place. If you have a love for animals and a knack for multitasking, we would love to hear from you!

Responsibilities

• Greet pet owners as they arrive
• Check in pets for their appointments
• Collect and confirm pet and owner information
• Schedule, confirm, and cancel appointments
• Process payments
• Other administrative duties, as assigned

This position may require you to work Saturdays.

Are you willing to provide us with 3 professional references?

Do you have reliable transportation to and from work?

Qualifications

• Effective and empathetic communication with clients
• Comfortable working with a variety of animals
• Detail-oriented and skilled in verbal and written communication
• Spanish-Speaking and Fear Free certification is a bonus!

Compensation: $18.00 - $20.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

WELCOME TO OUR FAMILY: MEOW BARK VETERINARY

Where Every Purr and Tail Wag Matters

Welcome to our cozy corner in Goodnight Ranch, where pets are cherished and pet parents feel right at home. Meow Bark isn’t just a clinic; it’s a community.

OUR MISSION

The purpose of Meow Bark Veterinary is to serve our fellow neighbors and community. By offering unparalleled pet care, we aim to ensure that all people and pets receive the best care possible.