Client Service Project Lead (Hybrid)

Johnson, Grossnickle and Associates; Indianapolis (IN); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Hybrid working options

ESOP and 401(k)

Paid time off

Cellphone reimbursement

Job summary

Johnson, Grossnickle and Associates (JGA) is seeking a Client Service Coordinator to join our Client Service team. This role focuses on proactive project management, scheduling, budgeting, and coordinating client engagements with lead consultants.

You will help keep projects on track, manage timelines, and support rigorous documentation across multiple engagements. The position is hybrid, based in Greenwood/Indianapolis, IN, with December 2026 anticipated start date.

Qualifications

• 2–4 years of relevant professional experience in project management, client service, or a related field.
• Experience coordinating work across teams and managing multiple concurrent projects.
• Ability to anticipate needs, identify risks, and drive action.

Responsibilities

• Provide proactive project management for active client engagements from internal kick-off through completion.
• Develop, maintain, and monitor project schedules to keep engagements moving forward.
• Meet regularly with consultants to review progress and identify delays or risks.
• Maintain clean records in project management tools and coordinate internal meetings.
• Coordinate client meetings, calendars, and travel logistics.
• Support client surveys and materials preparation.

Skills

Verbal and written communication

Organizational skills

Project management

Ability to manage multiple projects

Reliability and follow-through

Cross-team collaboration

Budget awareness

MS Office proficiency

Monday.com proficiency

Tools

Microsoft Office Suite

Monday.com

Job description

Johnson, Grossnickle and Associates (JGA) is seeking a Client Service Coordinator to join our Client Service team. This role focuses on proactive project management, scheduling, budgeting, and coordinating client engagements with lead consultants.

You will help keep projects on track, manage timelines, and support rigorous documentation across multiple engagements. The position is hybrid, based in Greenwood/Indianapolis, IN, with December 2026 anticipated start date.