Client Service Professional — Welcoming, Scheduling & Guidance

H&R Block; Atlanta (GA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Employee Assistance Program

Wellbeing program

Discounts on everyday items

Medical Coverage

401(k) Retirement Savings Plan

Job summary

A tax service firm in Atlanta is seeking a Client Service Professional/Receptionist to provide exceptional service. Responsibilities include greeting clients, matching them with tax professionals, and maintaining office organization. Candidates should have a high school diploma, be able to multitask, and possess prior customer service experience. The firm offers a supportive work environment with various benefits.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to work a flexible schedule and/or in multiple locations.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with suitable tax professional for their needs.
• Maintain office cleanliness and organization.
• Schedule clients according to their preferences.

Skills

Customer service experience

Ability to multi-task

Strong organizational skills

Computer proficiency (Microsoft Office)

Sales/marketing experience

Education

High school diploma or equivalent

Job description

A tax service firm in Atlanta is seeking a Client Service Professional/Receptionist to provide exceptional service. Responsibilities include greeting clients, matching them with tax professionals, and maintaining office organization. Candidates should have a high school diploma, be able to multitask, and possess prior customer service experience. The firm offers a supportive work environment with various benefits.