Seasonal Client Service Pro: Welcoming & Scheduling

H&R Block, Inc.; Blairsville (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients and handle calls. You’ll match clients with the right tax professional, schedule appointments, and ensure every client’s needs are met across in-person, phone, or virtual channels.

In this role, you will maintain a neat office, support team members, and perform other duties as assigned. This position offers seasonal, part-time hours at multiple Georgia locations.

Qualifications

• Experience in a fast-paced environment and delivering courteous service.
• Background in customer service with ability to handle multiple tasks.
• Strong organizational and time-management capabilities.
• Proficiency with Microsoft Office or similar software.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service experience

Multi-tasking

Organizational & time-management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients and handle calls. You’ll match clients with the right tax professional, schedule appointments, and ensure every client’s needs are met across in-person, phone, or virtual channels.

In this role, you will maintain a neat office, support team members, and perform other duties as assigned. This position offers seasonal, part-time hours at multiple Georgia locations.