Client Concierge & Scheduling Pro (Seasonal)

H&R Block, Inc.; Camilla (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist in Camilla, GA. You will greet clients, schedule appointments, and connect them with the right tax professional, delivering a friendly, personalized experience in person, over the phone, or virtually.

The role emphasizes fast-paced, customer-focused service, with responsibilities spanning office upkeep and flexible duties as assigned. Previous customer service experience is valued.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multitasking

Organizational skills

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist in Camilla, GA. You will greet clients, schedule appointments, and connect them with the right tax professional, delivering a friendly, personalized experience in person, over the phone, or virtually.

The role emphasizes fast-paced, customer-focused service, with responsibilities spanning office upkeep and flexible duties as assigned. Previous customer service experience is valued.