Client Service Pro - Receptionist (Flexible Schedule)

H&R Block; Schofield (WI); On-site; USD 12,000 - 18,000; Part time

Job summary

H&R Block in Schofield, Wisconsin is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. You will help schedule appointments and ensure every client leaves satisfied.

The ideal candidate brings prior customer service experience, the ability to multi-task in a fast-paced setting, and proficiency with Microsoft Office.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience emphasized.
• Ability to multi-task and stay organized.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by them.
• Help ensure all client needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Schofield, Wisconsin is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. You will help schedule appointments and ensure every client leaves satisfied.

The ideal candidate brings prior customer service experience, the ability to multi-task in a fast-paced setting, and proficiency with Microsoft Office.