Client Service Receptionist: Fast-Paced Scheduling

H&R Block, Inc.; Town of Durand (WI); On-site; USD 15,000 - 21,000; Part time

Job summary

H&R Block, Inc. in Wisconsin is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. You will schedule appointments and help ensure every client leaves satisfied.

The role emphasizes friendly, personalized service, multitasking in a fast-paced environment, and supporting a busy office with tidy resources and team collaboration.

Qualifications

• Experience in customer service and fast-paced environments.
• Ability to multi-task and stay organized.
• Proficient with Microsoft Office applications.
• Flexible schedule and willingness to work at multiple locations.

Responsibilities

• Answer phones and greet clients in a friendly, personalized way.
• Match clients with the right tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service, in person, on the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service experience

Multi-tasking

Time management

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. in Wisconsin is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. You will schedule appointments and help ensure every client leaves satisfied.

The role emphasizes friendly, personalized service, multitasking in a fast-paced environment, and supporting a busy office with tidy resources and team collaboration.