Seasonal Client Service Receptionist — Tax Help

H&R Block; Twin Lakes (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block in Wisconsin is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You’ll help schedule appointments and ensure each client’s needs are met in person, over the phone, or virtually.

Ideal candidates bring fast-paced experience, strong organization, and proficiency with Microsoft Office. A high school diploma or equivalent is required, and flexibility to work at multiple locations is a plus.

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multitask and stay organized.
• Proficient with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Customer service

Multi-tasking

Organizational skills

Time-management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Wisconsin is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You’ll help schedule appointments and ensure each client’s needs are met in person, over the phone, or virtually.

Ideal candidates bring fast-paced experience, strong organization, and proficiency with Microsoft Office. A high school diploma or equivalent is required, and flexibility to work at multiple locations is a plus.