Client Service Pro & Receptionist — Fast-Paced Tax Help

H&R Block; Waconia (MN); On-site; USD 23,000 - 29,000; Part time

Job summary

H&R Block in Waconia, Minnesota is seeking a seasonal Client Service Professional/Receptionist to welcome clients and set the tone for every visit. You’ll answer phones, greet guests, and help connect clients with the right tax professional in a friendly, precise manner.

In this role you’ll schedule appointments, assist clients across in-person, phone, or virtual channels, and support a clean, organized office.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience preferred.
• Ability to multitask and stay organized.
• Strong time-management and organizational skills.
• Proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned

Skills

Fast-paced experience

Customer service experience

Multitasking

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Waconia, Minnesota is seeking a seasonal Client Service Professional/Receptionist to welcome clients and set the tone for every visit. You’ll answer phones, greet guests, and help connect clients with the right tax professional in a friendly, precise manner.

In this role you’ll schedule appointments, assist clients across in-person, phone, or virtual channels, and support a clean, organized office.