Client Service Pro — Flexible Hours, Training & Advancement

Jackson Hewitt Tax Service Inc.; Greenville (SC); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Hourly pay

Signing bonus

401(k) matching

Flexible schedule

Bonus based on performance

Job summary

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate to be the friendly face for our clients and a source of essential support in offices nationwide. The role involves engaging with clients, confirming appointments, following up with prospects, distributing marketing materials, and maintaining client engagement during wait times.

The position welcomes applicants with varying backgrounds and emphasizes excellent communication and customer service in a welcoming environment.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Previous customer service or sales experience preferred, but not required.

Responsibilities

• Engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Retail experience

Customer service orientation

Job description

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate to be the friendly face for our clients and a source of essential support in offices nationwide. The role involves engaging with clients, confirming appointments, following up with prospects, distributing marketing materials, and maintaining client engagement during wait times.

The position welcomes applicants with varying backgrounds and emphasizes excellent communication and customer service in a welcoming environment.