Strategic Client Services Leader – Insurance Accounts

Arthur J. Gallagher & Co. (AJG); Cockeysville (MD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative culture

Job summary

Gallagher Benefit Services in Maryland is seeking a Branch Client Service Manager III to lead day-to-day account management for a portfolio of client accounts. You will drive renewals, secure existing business, and expand service lines while building strong relationships with buyers and client representatives.

The role emphasizes collaboration, compliance, and delivering high-quality, timely client service.

Qualifications

• Bachelor’s degree with 5+ years client service and/or claims management experience, or a HS diploma with 10+ years in the field.
• Minimum 1+ years supervisory experience.
• Licensing as required; insurance knowledge is preferred.

Responsibilities

• Manage day-to-day account relations for assigned client group.
• Lead renewal process with a focus on high quality, timely solutions.
• Grow revenue by delivering additional services and lines of coverage.
• Cultivate relationships with client buyers and day-to-day contacts.

Skills

Client service

Claims management

Supervisory experience

Communication skills

Education

Bachelor's degree

High School diploma or GED

Job description

Gallagher Benefit Services in Maryland is seeking a Branch Client Service Manager III to lead day-to-day account management for a portfolio of client accounts. You will drive renewals, secure existing business, and expand service lines while building strong relationships with buyers and client representatives.

The role emphasizes collaboration, compliance, and delivering high-quality, timely client service.