Client Service & Front Desk Coordinator (Tax Season)

H&R Block; Hildebran (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Training and career development

Job summary

H&R Block in Hildebran, NC is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, schedule appointments, and support daily operations with a detail-oriented mindset.

Training and support are provided to help you grow toward tax preparation or leadership roles. The role is in-person, requires evening and weekend availability during tax season, and offers competitive pay with benefits.

Qualifications

• Experience in fast-paced, client-centric environment.
• Ability to communicate clearly and professionally with clients and team members.
• Ability to multitask and manage competing priorities.
• Strong organizational skills with attention to detail and follow-through.
• Comfort with basic computer tools and scheduling systems.

Responsibilities

• Greet clients warmly and create a professional first impression as the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and cleanliness to support a positive client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organization

Tech proficiency

Education

High school diploma/GED

Tools

Microsoft Office

Teams and scheduling systems

Job description

H&R Block in Hildebran, NC is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, schedule appointments, and support daily operations with a detail-oriented mindset.

Training and support are provided to help you grow toward tax preparation or leadership roles. The role is in-person, requires evening and weekend availability during tax season, and offers competitive pay with benefits.