Client Service Coordinator - Tysons Corner

HairClub For Men, Ltd.; Tysons (VA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid training

Paid vacation

401(k) with company match

Tuition reimbursement

Medical, dental, life insurance

Job summary

HairClub For Men, Ltd. is seeking a Client Service Coordinator in Tysons Corner to join a fast-paced team in the hair and personal care industry. You will greet clients, manage calls, book appointments, process payments, and collaborate with service teams to ensure an exceptional client experience.

The role emphasizes warmth, professionalism, and teamwork in a busy salon-like environment, with opportunities to grow and contribute to client satisfaction.

Qualifications

• At least one year of customer service, hospitality, retail, salon, medical office, or similar experience.
• Warm, professional communication skills.
• Strong organization and time management skills.
• Comfort using scheduling, point of sale, or business software.
• Dependable and able to stay composed in a busy environment.
• Someone who genuinely enjoys helping people and working as part of a team.

Responsibilities

• Welcome clients and visitors with warmth and professionalism
• Answer calls and help clients get the information they need
• Schedule and confirm appointments
• Process transactions accurately
• Partner with the styling and service teams to keep the day running smoothly
• Help with retail and service opportunities
• Support clients with questions, appointment changes, and general needs
• Jump in where needed and be part of a team that works closely together

Skills

Customer service

Communication skills

Team player

Organization & time management

Education

High School or equivalent

Tools

Scheduling software

POS systems

Job description

Client Service Coordinator - Tysons Corner

Job Category : Field- Administrative

Requisition Number : CLIEN006675

• Full-Time
• Rate : $20 USD per hour

Locations

Showing 1 location

Tyson's Corner Tysons Corner, VA, USA

• Travel Required : No

Description

Be the Reason Someone Feels Welcome.

Looking for a job where you can enjoy the people you work with, get to know your clients, and feel good about what you do?

We’re looking for a Client Service Coordinator to join a fun, fast paced team in the hair and personal care industry. This is not your typical front desk role. You’ll be part of the client experience from the moment they walk in, helping create a welcoming environment and supporting people through a very personal journey.

What You’ll Do

• Welcome clients and visitors with warmth and professionalism
• Answer calls and help clients get the information they need
• Schedule and confirm appointments
• Process transactions accurately
• Partner with the styling and service teams to keep the day running smoothly
• Help with retail and service opportunities
• Support clients with questions, appointment changes, and general needs
• Jump in where needed and be part of a team that works closely together

What We’re Looking For

• At least one year of customer service, hospitality, retail, salon, medical office, or similar experience
• Warm, professional communication skills
• Strong organization and time management skills
• Comfort using scheduling, point of sale, or business software
• Dependable and able to stay composed in a busy environment
• Someone who genuinely enjoys helping people and working as part of a team

Why You’ll Love It Here

• $20 per hour
• Consistent schedule and dependable hours
• Paid training
• Paid vacation, holidays, and personal days
• Medical, dental, life insurance, and more
• 401(k) with company match
• Tuition reimbursement
• Ongoing training and opportunities to grow
• A fun, supportive environment where your contribution matters

The best part? You’ll get to know your clients and play a role in helping them feel more confident.

Bosley HairClub is an equal opportunity employer, dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. Bosley HairClub strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace.

Travel Required

No . Travel required for training

Qualifications

Behaviors

Preferred

Enthusiastic

: Shows intense and eager enjoyment and interest

Team Player

Team Player

: Works well as a member of a group

Detail Oriented

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Self-Starter

: Inspired to perform without outside help

Ability to Make an Impact

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

High School or better.

Experience

Preferred

2+ years of administrative assistant and customer service experience

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.