Client Service Coordinator

HairClub; Tukwila (WA); Vor Ort; USD 23.000 - 32.000; Vollzeit

Benefits dieser Stelle

Paid training

Vacation and holidays

Personal days

Health insurance

Zusammenfassung

HairClub seeks a friendly Client Service Coordinator to welcome clients, answer calls, and schedule appointments in a fast-paced setting.

You will process transactions, support retail and service teams, and help ensure a smooth daily flow for clients and stylists. A collaborative, organized approach and one year of customer service experience are ideal.

Qualifikationen

• 1+ year in customer service, hospitality or retail settings.
• Warm, professional communication and team-oriented mindset.
• Organized with strong time-management and basic software skills.

Aufgaben

• Welcome clients and visitors with warmth and professionalism.
• Answer calls and help clients get information and schedule appointments.
• Process transactions accurately and support retail and service teams.
• Coordinate with styling/service staff to keep days running smoothly.
• Assist with questions, appointment changes and general needs.

Kenntnisse

Customer service

Hospitality

Retail experience

Phone etiquette

Scheduling software

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Be the Reason Someone Feels Welcome.

Looking for a job where you can enjoy the people you work with, get to know your clients, and feel good about what you do?

Be the Reason Someone Feels Welcome.

Looking for a job where you can enjoy the people you work with, get to know your clients, and feel good about what you do?

We’re looking for a Client Service Coordinator to join a fun, fast paced team in the hair and personal care industry. This is not your typical front desk role. You’ll be part of the client experience from the moment they walk in, helping create a welcoming environment and supporting people through a very personal journey.

What You’ll Do

• Welcome clients and visitors with warmth and professionalism
• Answer calls and help clients get the information they need
• Schedule and confirm appointments
• Process transactions accurately
• Partner with the styling and service teams to keep the day running smoothly
• Help with retail and service opportunities
• Support clients with questions, appointment changes, and general needs
• Jump in where needed and be part of a team that works closely together

What We’re Looking For

• At least one year of customer service, hospitality, retail, salon, medical office, or similar experience
• Warm, professional communication skills
• Strong organization and time management skillsComfort using scheduling, point of sale, or business software
• Dependable and able to stay composed in a busy environment
• Someone who genuinely enjoys helping people and working as part of a team

Why You’ll Love It Here

• $20 per hour
• Consistent schedule and dependable hours
• Paid training
• Paid vacation, holidays, and personal days
• Medical, dental, life insurance, and more
• 401(k) with company match
• Tuition reimbursement
• Ongoing training and opportunities to grow
• A fun, supportive environment where your contribution matters
• Review our full benefits here: Hairclub Employee Benefits | Employee Benefits

The best part? You’ll get to know your clients and play a role in helping them feel more confident.

If you’re organized, great with people, and ready for something more than a standard front desk job,

Bosley HairClub is an equal opportunity employer, dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. Bosley HairClub strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace.