Client Service Coordinator

Medical Management International, Inc.; East Point (GA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Student Debt Relief

PTO

Job summary

Medical Management International, Inc. is seeking a Client Service Coordinator to streamline client and pet flow in our veterinary hospital, ensuring a welcoming and efficient experience.

The CSC will collaborate with the veterinary team to maximize productivity, communicate clearly with clients, and encourage referrals.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to coordinate care for clients and pets.
• Experience improving client flow and hospital flow processes.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize productivity of the veterinary medical team by managing client and pet flow.
• Ensure clear and effective communication with associates and clients.
• Coordinate care of clients and pets in a friendly and efficient manner.
• Influence clients to return and refer their friends and families.

Skills

Client service

Communication

Team coordination

Flow optimization

Job description

Overview

The Client Service Coordinator (CSC) drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team in terms of numbers of clients and pets, ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Pay Range: $15.39 - $19.67 hourly. The rate will be determined based on experience, skill level, and education and may vary depending on location or applicable minimum wage laws.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize productivity of the veterinary medical team by managing client and pet flow.
• Ensure clear and effective communication with associates and clients.
• Coordinate care of clients and pets in a friendly and efficient manner.
• Influence clients to return and refer their friends and families.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance.
• Generous Retirement Plans (401(k) and Roth) with company match.
• Best-in-Class Student Debt Relief Program for Full‑Time DVMs.
• Paid Time Off and Holidays.
• Top‑Tier Mental Health and Wellbeing Resources, including free coaching and counseling sessions.
• Associate Life Insurance (company‑paid) and Supplemental Life Insurance.
• Company‑Paid Short‑ and Long‑Term Disability.
• Flexible Spending Account (FSA).
• Health Savings Account (HSA).
• Paid Parental Leave for birth and adoption.
• Continuing Education Allowance for eligible positions.
• Back‑Up Child and Elder Care and Family Support Resources.
• Fertility and Family Building Support.
• Digital Exercise Therapy program.
• Voluntary Protection Benefits – optional coverage for hospital stays, critical illness, and accidents.
• Legal Plan covering a range of legal needs.
• Identity Protection.
• Commuter Benefits.
• Three Free Optimum Wellness Plans for Pets.
• Exclusive Discounts.

Benefits eligibility is based on employment status. Full‑time Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part‑time Associates are eligible for those benefits with an asterisk (*).