Client Service Coordinator - Medfield, MA

Medical Management International, Inc.; Medfield (MA); On-site; USD 23,322 - 29,797; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Best‑in‑Class Student Debt Relief Program

Paid Time Off and Holidays

Top‑Tier Mental Health and Wellbeing Resources

Company‑Paid Short‑ and Long‑Term Disability

Flexible Spending Accounts (FSA)

Continuing Education Allowance

Back‑Up Child and Elder Care

Digital Exercise Therapy program

Three Free Optimum Wellness Plans for Pets

Exclusive Discounts on products and services

Job summary

VCA Inc. located in Medfield, Massachusetts is seeking a Client Service Coordinator (CSC) to drive the flow of clients and pets through the hospital. The CSC maximizes the productivity of the veterinary team and ensures excellent communication.

The role offers an hourly pay range of $16.93 - $21.63, depending on experience and skill. The position comes with a variety of benefits including medical, dental, and vision insurance, retirement plans, mental health resources, and paid parental leave.

Responsibilities

• Drives the flow of clients and pets through the hospital.
• Maximizes the productivity of the veterinary medical team.
• Ensures good communication with associates and clients.

Job description

Responsibilities

The Client Service Coordinator (CSC) drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team in terms of numbers of clients and pets, ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

The pay range for this role is $16.93 - $21.63 hourly. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities.
• Generous Retirement Plans (401(k) and Roth) with company match.
• Best‑in‑Class Student Debt Relief Program for Full‑Time DVMs.
• Paid Time Off and Holidays.
• Top‑Tier Mental Health and Wellbeing Resources including free coaching and counseling sessions.
• Associate Life Insurance (company‑paid) & Supplemental Life Insurance.
• Company‑Paid Short‑ and Long‑Term Disability.
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA).
• Paid Parental Leave for birth and adoption.
• Continuing Education Allowance for Eligible Positions.
• Back‑Up Child and Elder Care & Family Support Resources.
• Fertility and Family Building Support.
• Digital Exercise Therapy program.
• Voluntary Protection Benefits.
• Legal Plan coverage.
• Identity Protection services.
• Commuter Benefits.
• Three Free Optimum Wellness Plans for Pets.
• Exclusive Discounts on products and services.