Client Service Coordinator

A Caring Doctor (Texas), P.C.; Dallas (TX); On-site; USD 21,201 - 27,097; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

Retirement Plans (401(k) and Roth)

Student Debt Relief Program

Paid Time Off and Holidays

Mental Health and Wellbeing Resources

Life Insurance

Disability Insurance

FSA

HSA

Parental Leave

CE Allowance

Back-Up Care

Fertility and Family Building Support

Digital Exercise Therapy

Voluntary Protection Benefits

Legal Plan

Identity Protection

Commuter Benefits

Three Free Pet Wellness Plans

Exclusive Discounts

Job summary

A Caring Doctor (Texas), P.C. is seeking a Client Service Coordinator to streamline client and pet flow in the hospital and maximize team productivity. The role emphasizes clear communication, welcoming care, and encouraging client returns and referrals.

Hourly pay ranges from $15.39 to $19.67, depending on experience, skill level, education, and location. Benefits include comprehensive medical, dental, vision, retirement plans, PTO, and wellness resources for staff and their families.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize productivity of the veterinary medical team by managing client and pet flow.
• Ensure clear and effective communication with associates and clients.
• Coordinate care of clients and pets in a friendly and efficient manner.
• Influence clients to return and refer their friends and families.

Job description

Overview

The Client Service Coordinator (CSC) drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team in terms of numbers of clients and pets, ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Pay Range: $15.39 - $19.67 hourly. The rate will be determined based on experience, skill level, and education and may vary depending on location or applicable minimum wage laws.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize productivity of the veterinary medical team by managing client and pet flow.
• Ensure clear and effective communication with associates and clients.
• Coordinate care of clients and pets in a friendly and efficient manner.
• Influence clients to return and refer their friends and families.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance.
• Generous Retirement Plans (401(k) and Roth) with company match.
• Best-in-Class Student Debt Relief Program for Full‑Time DVMs.
• Paid Time Off and Holidays.
• Top‑Tier Mental Health and Wellbeing Resources, including free coaching and counseling sessions.
• Associate Life Insurance (company‑paid) and Supplemental Life Insurance.
• Company‑Paid Short‑ and Long‑Term Disability.
• Flexible Spending Account (FSA).
• Health Savings Account (HSA).
• Paid Parental Leave for birth and adoption.
• Continuing Education Allowance for eligible positions.
• Back‑Up Child and Elder Care and Family Support Resources.
• Fertility and Family Building Support.
• Digital Exercise Therapy program.
• Voluntary Protection Benefits – optional coverage for hospital stays, critical illness, and accidents.
• Legal Plan covering a range of legal needs.
• Identity Protection.
• Commuter Benefits.
• Three Free Optimum Wellness Plans for Pets.
• Exclusive Discounts.

Benefits eligibility is based on employment status. Full‑time Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part‑time Associates are eligible for those benefits with an asterisk (*).