Client Service Coordinator - 005074

Medical Management International, Inc.; Jacksonville (FL); On-site; USD 20,664 - 25,747; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Paid Time Off and Holidays

Continuing Education Allowance

Paid Parental Leave for birth and adoption

Job summary

VCA Inc. in Jacksonville, Florida, is seeking a Client Service Coordinator (CSC) to enhance client and pet care experiences. You will drive client interactions, manage the veterinary team's workflow, and ensure effective communication.

The ideal candidate will foster a welcoming atmosphere while maximizing the hospital's productivity. This position offers a pay range of $15.00 - $18.69 per hour, along with comprehensive benefits like medical, dental, and vision insurance.

Qualifications

• Strong communication skills for client interaction.
• Ability to manage workflows effectively.
• Experience in a veterinary or client service environment.

Responsibilities

• Drive flow of clients and pets through the hospital.
• Maximize productivity of the veterinary team.
• Ensure good communication with clients.

Job description

Client Service Coordinator Summary

The Client Service Coordinator (CSC) drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team, ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner. The role influences clients to return and refer their friends and families.

Pay Range

Hourly: $15.00 - $18.69. The specific rate is determined based on experience, skill level, and education, and may vary by location or applicable minimum wage laws.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance.
• Generous Retirement Plans (401(k) and Roth) with company match.
• Best-in-Class Student Debt Relief Program for Full-Time DVMs.
• Paid Time Off and Holidays.
• Top-Tier Mental Health and Wellbeing Resources, including free coaching and counseling sessions.
• Associate Life Insurance (company-paid) and optional Supplemental Life Insurance.
• Company-Paid Short- and Long-Term Disability.
• Flexible Spending Accounts (FSA).
• Health Savings Account (HSA).
• Paid Parental Leave for birth and adoption.
• Continuing Education Allowance for eligible positions.
• Backup Child and Elder Care & Family Support Resources.
• Fertility and Family Building Support.
• Digital Exercise Therapy.
• Voluntary Protection Benefits with optional coverage.
• Legal Plan covering a wide range of legal needs.
• Identity Protection.
• Commuter Benefits.
• Three Free Optimum Wellness Plans for Pets.
• Exclusive Discounts on products and services.

About Us

Banfield is a community of caring people marked by a diversity of thought, background, and approach. Together, we are committed to our purpose: A BETTER WORLD FOR PETS. We pledge to create an inclusive environment where associates can be themselves, finding value in our differences and upholding the health and well‑being of all.