Client Service Consultant – HCM & Payroll Solutions

Automatic Data Processing, Inc.; Augusta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Best benefits from day 1

Volunteer time off

Inclusive culture

Career growth opportunities

Job summary

Automatic Data Processing, Inc. (ADP) is seeking a Client Service Consultant to serve as the front-line for solving client challenges. You will handle issue resolution, answer questions, train users on ADP technology, and support clients with 1,000+ employees.

Expect a fast-paced, metrics-driven environment with top-tier training to succeed. You will build rapport, communicate clearly over call and email, and help clients achieve satisfaction while upholding ADP's values.

Qualifications

• Prior client service or systems integration experience.
• College degree preferred but not required; skills to do the job are most important.
• Experience noted above, OR military experience accepted.

Responsibilities

• Research, troubleshoot, and resolve client issues across ADP applications.
• Communicate with clients to set priorities, provide follow-up, and exceed expectations.
• Educate clients on ADP products and recommend best practices.

Skills

Client service experience

Job description

Automatic Data Processing, Inc. (ADP) is seeking a Client Service Consultant to serve as the front-line for solving client challenges. You will handle issue resolution, answer questions, train users on ADP technology, and support clients with 1,000+ employees.

Expect a fast-paced, metrics-driven environment with top-tier training to succeed. You will build rapport, communicate clearly over call and email, and help clients achieve satisfaction while upholding ADP's values.