Client Service Consultant II: HR & Payroll Support

Automatic Data Processing, Inc.; Tempe (AZ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Best-in-class benefits from Day 1

Volunteer time off

Inclusive culture and ERG networks

Job summary

Automatic Data Processing, Inc. (ADP) is hiring a Client Service Consultant to serve as the front-line for addressing client challenges, resolving issues, answering questions, and training users on ADP technology for clients with 1,000+ employees.

You will thrive in a metrics-driven, call-center environment with a focus on client satisfaction and high ethical standards. The role emphasizes strong communication, rapport-building, and professionalism over the phone and in writing, with top-ranked

Qualifications

• Prior client service or systems integration experience.
• A college degree is helpful but not required.
• Military experience is valued.

Responsibilities

• Research, troubleshoot, and resolve client issues and inquiries.
• Communicate with clients to exceed expectations and provide timely follow-ups.
• Educate clients on ADP products and propose best practices.

Skills

Customer service

Communication

Job description

Automatic Data Processing, Inc. (ADP) is hiring a Client Service Consultant to serve as the front-line for addressing client challenges, resolving issues, answering questions, and training users on ADP technology for clients with 1,000+ employees.

You will thrive in a metrics-driven, call-center environment with a focus on client satisfaction and high ethical standards. The role emphasizes strong communication, rapport-building, and professionalism over the phone and in writing, with top-ranked