Client Service Concierge - Seasonal Tax Help & Scheduling

H&R Block; Lyman (SC); On-site; USD 23,000 - 32,000; Part time

Job summary

H&R Block in the United States is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will help schedule appointments and ensure client needs are met in person, on the phone, or virtually.

This role emphasizes friendly service, organizational skills, and the ability to multi-task in a fast-paced office environment, with opportunities to grow as tax season progresses.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience is preferred.
• Ability to multi-task and stay organized.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the appropriate tax professional.
• Schedule clients according to their preferences.
• Ensure client needs are met across in-person, phone, or virtual channels.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Skills

Customer service

Phone & in-person greeting

Multi-tasking

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Job description

H&R Block in the United States is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will help schedule appointments and ensure client needs are met in person, on the phone, or virtually.

This role emphasizes friendly service, organizational skills, and the ability to multi-task in a fast-paced office environment, with opportunities to grow as tax season progresses.