Seasonal Client Service Concierge – Tax Help

H&R Block, Inc.; Williamston (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional. You will schedule clients and ensure their needs are met in person, over the phone, or virtually.

Join a fast-paced office where strong organizational and time-management skills are valued, along with proficiency in Microsoft Office. Flexibility to work at multiple locations may be required.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task and manage time effectively.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office tools.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Time management

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional. You will schedule clients and ensure their needs are met in person, over the phone, or virtually.

Join a fast-paced office where strong organizational and time-management skills are valued, along with proficiency in Microsoft Office. Flexibility to work at multiple locations may be required.